About the Author
Michael Maffucci is a third generation mover and President of Verity Van Lines, Long Island’s leading moving company. Learn more about him here.
Five Ways to Know a Mover has Your Best Interest in Mind
We all know that moving can be very stressful; that’s why it’s critically important to find a moving company with your best interest in mind. When it comes to researching potential moving companies, keep these five signs that a moving company has a strong focus on customer satisfaction in mind:
They provide accurate estimates.
Any moving company serious about providing you with quality service will always supply you with an accurate moving estimate. A solid estimate will help you budget your move correctly and reduce the chance of surprise expenses at the end of the move.
Further, always be wary of a moving company willing to give you an estimate over the phone. While Facetime and other mobile device software can help movers produce accurate virtual estimates, a five-minute phone call that ends up with a ‘ballpark price’ is a giant red flag.
They take their time to answer all your questions.
More than anyone, a professional mover understands how much stress you may be under to accomplish your move. That’s why they should encourage and answer all your questions thoroughly — and to your complete satisfaction. You must feel confident in your choice of a mover, so make sure they give you all the time needed to ask questions and make a final decision.
They work on your schedule.
Depending on your destination, scheduling a move can be challenging for even the best moving companies. Always choose a mover that will give you an accurate delivery window that fits your needs. A good moving company is staffed with logistical experts who will go to great lengths to work on your schedule — not theirs.
They make the process easy for you.
A good moving company with many years of experience has studied the past and knows what works and what doesn’t. They take this knowledge and create a moving process that is both streamlined and efficient. From initial contact to final delivery, a good moving company will make the entire process easy.
They are honest and transparent.
Transparency and honesty are sometimes hard to discern, but there are some clues that a moving company provides honest and reliable service. First, check their online reviews. You should expect a multitude of high ratings; read what other people have to say. Second, check their Better Business Bureau (BBB) score and only consider A+ rated companies. Finally, examine their affiliations, licenses, and other credentials. Usually, you can find this information on a mover’s website; if you can’t, ask the mover to provide them.
Finding a great moving company with your best interest in mind is the key to a positive moving experience. And we hope this article will be helpful to you as you plan your move.
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