Your Rights and Responsibilites.
The Federal Motor Carrier Safety Administration (FMCSA) has a set of regulations in place that define the rights and responsibilities of both consumers and movers.
Always remember, that the primary responsibility for protecting your move lies with you in selecting a reputable household goods mover and making sure you understand the terms and conditions of your contract and the remedies that are available to you.
To learn more about your rights and responsibilities, please download this handy brochure.
New York State Summary of Information for Shippers of Household Goods.
This New York State Department of Transportation document lets you know what you can expect during a move. Download below.