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TL;DR: Your Rights and Responsibilities When You Move

This summary covers the key points from the brochure to help you understand your rights and responsibilities during the moving process. It’s always best to review the full brochure to understand your rights and responsibilities fully.

1. Choosing a Mover

- Ensure the mover is registered with FMCSA for interstate moves.
- Please check the reviews, complaints, and their USDOT number.
- Beware of movers who demand large deposits up front.

2. Estimates & Contracts

- Movers must provide a written estimate (binding or non-binding).
- A binding estimate = fixed cost; a non-binding estimate = final cost may be higher.
- You must receive an Order for Service and a Bill of Lading (your moving contract).

3. Liability & Claims

- Movers offer two levels of liability:
  Full Value Protection – mover covers lost/damaged items at full replacement value.
  Released Value Protection – (cheaper, but only $0.60 per pound per item).
- File claims within nine months if items are lost or damaged.

4. Delivery & Payment

- Movers must provide reasonable delivery dates.
- You must pay before unloading (unless otherwise agreed).
- If a mover demands more money than agreed, this could be a scam.

5. Resolving Disputes

- If there’s a problem, first file a claim with the mover.
- If unresolved, use arbitration or file a complaint with FMCSA.

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TL;DR: New York State Summary of Information for Shippers of Household Goods

This brochure provides essential information for consumers moving household goods within New York State. This summary captures the main points, but it’s always best to review the full brochure to understand your rights and responsibilities fully.

1. Choosing a Mover

- Movers must be licensed by the NYS Department of Transportation (NYSDOT).
- Verify a mover’s certificate number and address.

2. Estimates & Pricing

- Movers must provide a written estimate, but final costs may differ.
- Final charges may exceed the estimate due to additional services or conditions.

3. Mover’s Liability & Your Rights

- Standard coverage is $0.60 per pound per article.
- You can purchase additional coverage for better protection.
- File damage or loss claims within 90 days after delivery.